Terms & Conditions

These Terms and Conditions shall be binding upon A.J Worldwide Services Inc (AJW) and the undersigned Customer, both shall have the benefit of and be bound by all provisions stated herein, including but not limited to time limits and limitations of liability.

Credit Terms

Subject to credit approval, AJW will confirm the credit limit and credit period. A failure to pay timely will result in credit revoke without any prior notice and Customer may have to pay in cash in advance for future shipments.
In case if AJW agrees to pay import duty on Customer’s behalf, separate invoice will be raised for duty amount, such invoices are exempted from credit terms, therefore those invoices are to be paid immediately after shipment execution.

Invoicing

AJW is responsible to produce the Invoice within 15 days of shipment execution.

Open Balance Statement

AJW will be sending the Open Balance Statement within 30 days of Invoice raised.

Invoice Disputes

Any queries on our invoices shall be advised within three (3) days from the invoice date and should be resolved within seven (7) days from the invoice date, any queries raised after this period will not be entertained. Discrepancies on individual invoices shall be acted between the parties separately and shall not delay or interfere with the payment of the non-disputed amount. Any discrepancies must be settled in writing, verbal agreement on financial matters are not acceptable.

Incidental Expenses

Customer agrees to pay all incidental expenses like Demurrage, Detention, Per Diem charges that may occur due to delay from Customer Side, AJW reserves right to pay their charges on Customer’s behalf and debit it back to the Customer on case to case basis.

Bank Details

A J Worldwide Services Inc., bank account information is provided for your payment remittances as below. This is the ONLY account where A J Worldwide Services customers must send their payment remittances.

In the event that you send A J Worldwide Services wire remittances to any other bank account, other than what is given below, either due to an error in your accounting department or due to any false emails that you received and followed the payment account information, that will not be the liability of A J Worldwide Services. In such cases of remittances made by your company to any other bank account, you will continue to be liable to make payment to A J Worldwide Services.

Any bank account change information must be Officially verified with Selcuk Karabasoglu, Vice President or Vivek Vellore President before it is implemented.

Account Name: A J Worldwide Services, Inc.
Bank Name: BANK OF AMERICA
Bank address: 1185 Avenue of Americas, New York , NY 10031
Account #: 483006512465
Routing #: 026009593
Swift code: BOFAUS3N

Liability / Indemnity

The parties agree, subject to limitation outlined in their Standard trading terms, to indemnify and hold each other free of liability against claims for loss, damages or delay of shipments or expenses which might be suffered by reason of claims, demands or action brought against it on account of acts of negligence, errors or omission by an official or employee of the party.

Title of Goods

AJW would have lien over the merchandise only if Customer has not paid its invoices that are past due over 45 days and only to the extent of open invoices and in accordance with this agreement. Nothing stated anywhere in this agreement could relinquish AJW of this right.

Cargo Damage

Under no circumstance AJW will be liable for special, incidental, consequential, indirect or punitive damage, including but not limited to loss of profit or income. AJW shall be liable, subject to the limitations contained herein, for loss or damage to goods only if such loss or damage is caused by the direct negligence or willful misconduct of AJW.Any damage must be reported within 2 days after delivery and shipment claims must be filled in 5 business days.

No Liability for Loss or Damage to Goods

a. Condition of Goods: AJW shall not be liable for damage, loss, or delay to uncrated freight, freight improperly packed, glass breakage or concealed damage. AJW shall not be liable for ordinary wear and tear in handling of Goods or for damage to shrink wrapped Goods. All Goods shall be able to withstand handling by heavy equipment, including but not limited to forklifts, or cranes. It is the Customer’s responsibility to ensure that Goods are packaged correctly prior to shipment.

b. Receipt of Goods: AJW shall not be liable for Goods received without receipts, freight bills, or specified piece count on receipts or freight bills, or for bulk shipments. Such Goods shall be delivered without the guarantee of piece count or condition.

c. Force Majeure: AJW shall not be liable for loss or damage that results from Acts of God, weather conditions, act or default of Customer, shipper, or the owner of the Goods, inherent nature of the Goods, public enemy, public authority, labor disputes, and acts of terrorism or war.

d. Cold Storage: Goods requiring cold storage are stored at Customer’s own risk. AJW assumes no liability or responsibility for Cold Storage, unless otherwise AJW agrees in writing to provide Cold Storage.

e. Concealed Damage: AJW shall not be liable for concealed loss or damage including but not limited to; glass, electronic equipment, prototypes, original art, uncrated Goods, or improperly packaged or labeled Goods.

Customer shall defend, hold harmless and indemnify AJW from and against any claims, lawsuits, demands, liability, costs and expenses, including reasonable attorney’s fees and court costs, resulting from any injury to or death of persons, or damage to property other than Goods, relating to or arising from performance of Services herein. Customer agrees to indemnify and hold AJW harmless for any and all acts of its representatives and agents, including but not limited to Customer Appointed Contractors, any subtenant or other user of its space or any agents or employees engaged in business on behalf of Customer or present at Customer’s invitation.

Arbitration and other Agreements

In case of dispute, the parties shall first endeavor to reach an amicable agreement. If the parties fail to reach such settlement within 1 month, the dispute shall be finally settled in accordance with the rules of reconciliation and arbitration of the International Air Transportation Association located in USA arbitrators to be appointed by AJW Services Inc. The resolution of the arbitrator will be enforceable to both parties.
The below named parties accept all the terms of this agreement and confirm by means of the company stamp and authorized signature of the company officer.

I hereby acknowledge that I have read, understand and agree to the terms and conditions of A.J Worldwide Services Inc.